The 21 Most Common Mistakes to Avoid
Making When Working with International Customers ©
When working with International Customers it is very easy to drive the customer away because of simple mistakes that most agents make.
Learn what those mistakes are and how to avoid them so you can increase the percentage of customers not only working with you, but staying with you.
Objectives:
- Identify what those mistakes are that kill relationships with International Customers.
- Learn what to do to keep the International Customer working with you.
- Take simple tips and ideas that will drive more International Customers to you and will increase your retention level.
Topics:
- Why agents make those 21 most common mistakes
- The 21 most commons mistakes
I will go over each of the 21 most common mistakes in the areas of marketing, promotion, cultural differences, customer relationships, selling process, support systems, networking with other agents, expanding your market, business planning, etc; that affect the agent’s business when working with International Customers.
Each mistake will be presented with at least one idea or practical example on how to do it right.
